Please include as much detail as possible. Although many listeners enjoy our teachings online each day, we realize that online streaming technology is new to some and can be frustrating at times. We may not be able to solve all technical problems, but we will try to assist if you're having difficulty.

Because of the volume of mail we receive and the research involved, it may take a few business days for us to respond to your question or comment.

Operating System:	Don't Know Windows 2000 Windows XP Windows Vista Linux Mac OS X Other
Web browser:	Don't Know Internet Explorer 6.5 or lower Internet Explorer 7 or higher Mozilla Firefox 2.x or greater AOL Other
Windows Media Player:	Don't know Version 7 or lower Version 10 Version 11 Version 7.1 or higher for Mac Other (please specify below)
Connection type:	No clue T1 or faster DSL Cable modem ISDN Other
Problem type:	No problem -- Love your teachings Could not play file Error when file is loaded Connected but no sound Windows Media Player will not load Sounds choppy / skips Volume too low / high Other
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